Terms of service.

ZANIUM TERMS AND CONDITIONS

Effective Date: 07/11/25
Last Updated: 07/11/25

1. ACCEPTANCE OF TERMS

By downloading, installing, accessing, or using the Zanium application ("App"), you agree to comply with and be legally bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must immediately cease use of the App.

2. DESCRIPTION OF SERVICES

Zanium is an AI-powered platform tailored to support post-acute care professionals in Home Health, Home Nursing, and Home Services, providing:

• AI-driven clinical documentation and OASIS support

• Dynamic patient health indexing and predictive risk scoring

• Compliance-driven smart order generation

• Mobile clinical workflow management

• Advanced imaging tools, including LiDAR (on supported devices)

• Patient and family engagement features

• Secure, HIPAA-compliant data infrastructure

Important: Zanium enhances, but does not replace, professional clinical judgment or medical advice.

3. USER ELIGIBILITY AND ACCOUNTS

3.1 Eligibility

You must be at least 18 years old and either a licensed healthcare professional or authorized personnel supervised by a licensed professional.

3.2 Account Registration

• Provide accurate, complete, and current information upon registration.

• Maintain confidentiality of login credentials.

• Notify Zanium immediately upon detecting unauthorized account use.

• Assume full responsibility for activities conducted under your account.

3.3 User Roles

Access to specific App functionalities depends on your professional role and organizational permissions.

4. MEDICAL DISCLAIMERS

4.1 Not Medical Advice

The App is a support tool for licensed professionals and does not substitute clinical judgment.

4.2 No Doctor-Patient Relationship

Use of Zanium does not establish a doctor-patient relationship.

4.3 Emergencies

Do NOT use the App in medical emergencies. Immediately contact emergency services (dial 911).

5. PRIVACY AND DATA SECURITY

5.1 HIPAA Compliance

Zanium strictly adheres to HIPAA regulations. PHI handling is governed by our Privacy Policy and applicable Business Associate Agreements (BAAs).

5.2 Data Practices

You consent to our data handling as detailed in our Privacy Policy, which forms an integral part of these Terms.

5.3 Security Certifications

Zanium maintains:

• HIPAA compliance

• HITRUST certification

• SOC 2 compliance

• Data encryption (in transit and at rest)

6. USER RESPONSIBILITIES

You agree to:

• Comply with all relevant laws and professional standards.

• Maintain patient confidentiality and privacy.

• Use clinical judgment alongside AI-generated insights.

• Immediately report security breaches or unauthorized access.

You agree NOT to:

• Share account credentials.

• Circumvent security protocols.

• Upload harmful software or disrupt App services.

• Reverse engineer the App or infringe intellectual property rights.

7. INTELLECTUAL PROPERTY

All App content, software, trademarks, and intellectual property rights are exclusively owned by Zanium or its licensors.

You retain ownership of your original content submitted via the App, but grant Zanium a non-exclusive, worldwide license to use such content solely for service provision and enhancement.

Feedback provided to Zanium becomes the exclusive property of Zanium without compensation.

8. THIRD-PARTY SERVICES

Zanium integrates with third-party platforms; however, we are not liable for their content, security practices, or privacy policies.

9. DISCLAIMERS & LIMITATION OF LIABILITY

9.1 No Warranty

The App is provided "AS IS" without warranties, express or implied.

9.2 Liability

Zanium is not liable for indirect, consequential, incidental, or punitive damages arising from App usage, including clinical decision-making.

10. INDEMNIFICATION

You agree to indemnify Zanium, its affiliates, employees, and agents against claims, damages, costs, and legal expenses arising from your violation of these Terms or applicable laws.

11. SUBSCRIPTIONS AND BILLING

Subscription details, payments, renewals, and cancellations are managed through your app marketplace account (e.g., Apple ID, Google Play). Refunds are processed per the respective marketplace’s policies.

12. TERMINATION

You may terminate your account by deleting the App. Zanium reserves the right to suspend or terminate your access at its discretion, particularly upon breach of these Terms.

13. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of Illinois. Disputes will be settled through binding arbitration under the American Arbitration Association rules, waiving class-action participation rights.

14. GENERAL TERMS

These Terms, along with our Privacy Policy, constitute the complete agreement between you and Zanium. If any provision is deemed unenforceable, other terms remain in effect.

15. UPDATES TO TERMS

We may revise these Terms periodically. Updates will be communicated via the App. Continued App usage implies acceptance of revised Terms.

16. ACCESSIBILITY

Zanium aims to be accessible. For assistance, please contact us at support@zanium.com.

17. EXPORT COMPLIANCE

You agree to comply with all applicable export control regulations.

18. CONTACT US

Zanium, Inc.
2021 Midwest Road, Suite 200, Oak Brook, IL 60523
Legal: legal@zanium.com
Support: support@zanium.com
Privacy: privacy@zanium.com

By using the Zanium App, you acknowledge that you have read, understand, and agree to these Terms and Conditions.